Gas and oil boiler diagnostics and servicing in Scotland
When your boiler is underperforming or broken, the last thing you need is a guess. We assess your system properly before touching anything, then repair or service what actually needs attention.
From 14+ ratings
35+ Years Experience
Repairing and servicing boilers across Scotland since 1990.
Gas Safe Registered
All our engineers are fully qualified and certified.
Gas & Oil Boilers
Specialist repair and servicing for gas and oil heating systems.
Sound familiar?
Tired of repairs that don't fix the problem, or being told you need a new boiler when you don't?
Most people we speak to have already had at least one disappointing call-out. A part gets swapped, the same fault comes back, and nobody can give a straight answer about what is actually wrong. A proper diagnosis before any work begins makes all the difference.
Why choose us
Boiler repair and servicing done properly, from diagnosis first.
We diagnose the system before we repair the boiler
Most boiler problems are symptoms of a wider system issue. We check the full picture before recommending any repair, so the fix actually holds and the same fault does not return.
A straight answer before any money is spent
If your boiler can be repaired, we will tell you. If replacement genuinely makes more sense, we will tell you that too and explain exactly why. No guesswork, no upsell, just an honest assessment.
Servicing that actually protects your boiler
A proper annual service goes beyond a checklist. We check for early warning signs, assess system condition, and make sure your boiler is set up to run efficiently and reliably for another year.
Gas Safe registered. Someone accountable for the work.
Every engineer is Gas Safe registered. If something is not right after we leave, we pick up the phone. Not a call centre.
35+ years repairing gas and oil boilers
Since 1990, we have repaired and serviced boilers across Scottish homes. That experience shows in how quickly we diagnose problems and how reliably we fix them.
How it works
Boiler repair and servicing in three clear steps
We handle everything from first contact to the engineer leaving your property. You just tell us what is going on and we take it from there.
Tell us about your boiler
Fill in our quick enquiry form. No jargon, no lengthy surveys. Just tell us what your boiler is doing, or not doing, and we take it from there.
We assess and diagnose
An engineer visits and checks your boiler and system properly. We identify the real cause of the fault or underperformance, not just the surface symptom, before any repair work begins.
The right fix, properly done
Once we know exactly what is needed, we carry out the repair or service to a high standard. You get a clear explanation of what was done and why, and the confidence it has been done correctly.
Before you replace
Been told your boiler needs replacing? Get a second opinion first.
Boilers are often condemned prematurely. What looks like a write-off is sometimes a blocked heat exchanger, a failed sensor, or a system circulation problem. All of these can be repaired. An honest assessment tells you whether replacement is genuinely necessary or whether a targeted repair will restore your heating reliably and for far less.
The difference it makes
Most boiler repairs treat the symptom, not the cause
What often happens:
- An engineer replaces the most obvious part and leaves
- The same fault comes back within weeks or months
- You're charged again for a second call-out to fix what was never properly diagnosed
- Eventually you're told the boiler needs replacing, with no explanation of why it kept failing
What we do instead:
- We assess your boiler and system before deciding what needs doing
- If a system issue is causing the fault, we identify it. We do not just patch over it
- We tell you honestly whether repair, servicing, or replacement is the right answer
- You get a clear explanation and a fix that actually holds
Service Coverage
Where we work
We carry out boiler repairs and servicing across our core service regions in Scotland. Coverage is intentionally limited to maintain response times and quality of workmanship.
Customer Reviews
Trusted by homeowners, engineers, and industry professionals alike
With over 35 years in the industry, we've built our reputation one resolved job at a time, across every level of the heating sector.
“Professional and friendly father and son team. Highly recommended.”
Professional and friendly father and son team. For us they have done boiler installations and provide ongoing servicing and maintenance. Also radiator power flush, and general problem solving and fixing of any plumbing issues. They also fitted new guttering on two properties. Good customer service. Highly recommended. Been a customer for over five years through various incarnations of the business.
Martin Simson
Long-term Customer
“Arrived on time, worked diligently. Helpful and no questions ignored.”
Arrived on time, worked diligently. Helpful and no questions ignored. Good company and excellent banter. Satisfied customer who has no problem in recommending Austen and Cameron, Heating Solutions Alba ltd.
Peter Houghton
Customer
“Great service from Austin & Cameron. Will definitely use them again.”
Great service from Austin & Cameron, fitted new radiators throughout and system power flush. There was nothing that was too much hassle for them. Will definitely use them again. Thank you
Kimberley Todd
Customer
Common questions about boiler repair and servicing
Can't find what you're looking for? Get in touch.
Book a boiler assessment
Our engineers assess your boiler and heating system before recommending any repair or service work. Tell us what is happening and we will be in touch within 24 hours to arrange a visit.
What happens next:
We assess your boiler and system to find the real cause of the problem
An engineer explains exactly what is needed, what it costs, and what can wait
You decide what to do next, with no pressure and no obligation
From 14+ ratings
From 14+ ratings
What happens next:
We assess your boiler and system to find the real cause of the problem
An engineer explains exactly what is needed, what it costs, and what can wait
You decide what to do next, with no pressure and no obligation